International Journal of Multidisciplinary Research and Development

International Journal of Multidisciplinary Research and Development


International Journal of Multidisciplinary Research and Development
International Journal of Multidisciplinary Research and Development
Vol. 2, Issue 10 (2015)

Getting deep insight of service quality models


Shavita Deshwal

Customer satisfaction is the only way to remain in business for the entrepreneurs. Service quality is the weapon in the hands of businessman by which they can retain the customers. Service quality is a crucial factor for the success of the business firm; if the service provider is rightly aware about the different dimensions of the service quality then it is easy to make the customers satisfied. The present paper makes an attempt to discuss the various service quality models with reference to pertinent literature.
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How to cite this article:
Shavita Deshwal. Getting deep insight of service quality models. International Journal of Multidisciplinary Research and Development, Volume 2, Issue 10, 2015, Pages 672-673
International Journal of Multidisciplinary Research and Development