A museum is
an institution that cares for conservation and preservation of
a collection of artefacts and other objects
of scientific, artistic, cultural, or historical importance
and makes them available for public viewing through exhibits that may
be permanent or temporary (Phelan, S., et al 2020) [7]. Museums not only conserve
or preserve the rich heritage of a region but also provide education on past
lives and opportunities for future research. The science and technological
museums in India under NCSM – National Council of Science Museums are the
treasure houses of such scientific collections and providing scientific
education to its visitors. This study examines the factors influencing visitor
motivation at the Visvesvaraya Industrial and Technological Museum (VITM),
Bengaluru. Science museums have evolved from static display spaces into dynamic
learning environments, emphasizing engagement through interactivity. The
primary objective of this research is to identify the major motives behind
visitation to one such science museum that is VITM, Bengaluru.
A
primary survey was conducted using a structured questionnaire, and 312 valid
responses were collected from visitors at VITM. The data were analyzed using
descriptive statistics and comparative analysis to understand visitor
motivations and preferences. The findings reveal that Education, Curiosity,
Tourism and Leisure are the dominant motives. The study also reveals that the
particular segment of visitor and their motive are directly linked. Interactive
exhibits were found to significantly enhance visitor engagement, satisfaction,
and learning outcomes.
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