This study investigates the relationship between e-service quality, customer satisfaction, and behavioral intentions among Indian customers using travel websites. Data was collected from 500 respondents through an online survey. The results indicate that dimensions of e-service quality, particularly website design, reliability, responsiveness, and security, significantly influence customer satisfaction. Furthermore, customer satisfaction is found to be a strong predictor of behavioral intentions, including repeat purchases and positive word-of-mouth. These findings offer valuable insights for online travel agencies in enhancing their service quality to improve customer satisfaction and foster positive behavioral intentions.