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VOL. 11, ISSUE 5 (2024)
Product and service development in a strategic alliance: A quantitative analysis
Authors
Abdulwahid Adam Fadlallah, Mozamel M Saeed
Abstract
There is a need for more research on how multinational corporations can effectively serve their customers. This study aims to see if Manufacturing Multinational Enterprises (MMNEs) will boost their servitization results by collaborating with Knowledge-Intensive Business Service (KIBS) firms and developing products and service in the strategic alliance. The study also discusses human resource management's centralized decision as a systemic method for addressing development and service unit alignment loss. Survey responses from about 260 MMNEs were gathered in collaboration with an industry partner for the preliminary research results. The findings revealed that cross-border strategic partnerships and knowledge policy centralization are crucial for product-service innovation.
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Pages:5-11
How to cite this article:
Abdulwahid Adam Fadlallah, Mozamel M Saeed "Product and service development in a strategic alliance: A quantitative analysis". International Journal of Multidisciplinary Research and Development, Vol 11, Issue 5, 2024, Pages 5-11
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