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VOL. 10, ISSUE 6 (2023)
Assessment of effectiveness of ICT (online) platforms used by the teaching council of Zambia in selected schools in Kitwe district
Authors
Lawrence Yamba, William Phiri
Abstract
This paper presents results and recommendation from a study conducted
on the use of homegrown Information and Communications Technology (ICT)
platform by the Teaching Council of Zambia (TCZ) in providing services premised
on the concept of transformational service delivery strategies which foster
innovative changes. A survey research design method was used in this study to
examine the effectiveness of the use of homegrown ICT platform by the TCZ when
providing services to teachers in selected schools in Kitwe district. It must
be pointed out here that the TCZ uses a homegrown ICT platform referred to as
Teacher Management Information System (TMIS) developed and managed by its own
IT employees to register teachers and manage their professional records as they
execute the mandate provided in the Teaching Professional Act No. 5 of 2013 of
the laws of Zambia. In this study, it was established that there are a number
of challenges teachers face when using the TCZ-ICT homegrown platform in selected
schools in Kitwe district and the paper has presented workable strategies that
can be adopted and applied to improve on the identified weakness of the ICT
platform.
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Pages:6-11
How to cite this article:
Lawrence Yamba, William Phiri "Assessment of effectiveness of ICT (online) platforms used by the teaching council of Zambia in selected schools in Kitwe district". International Journal of Multidisciplinary Research and Development, Vol 10, Issue 6, 2023, Pages 6-11
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