Knowledge about consumer rights and responsibilities among rural people
Sarita, Monika, Kiran Singh
A consumer is anyone who buys or uses any kind of product or service. It is the real deciding factor for all economic activities. Consumer rights and responsibilities are now an integral part of the life of an individual and point in our daily routine. In light of all these the present study was taken to investigate knowledge about consumer rights and responsibilities in Dabra village of Hisar district and assessment of the personal-profile, knowledge and constraint as consumer. A sample of 50 respondents was selected randomly. The result were analysed with the help of percentage and ranks. The result of the study found that majority of the rural people were aware about consumer rights and responsibilities and their highest level of knowledge was about ‘right to safety and right to information’ followed by the right to choose and right to Heard. Newspaper was the most effective source of knowledge. Most of respondents faced problem with the experience of less quantity than mentioned. Majority of the respondents were aware of their responsibilities practiced is know the prevailing price in the market, before buying the products. Results further found that majority of the respondents considered ‘wastage of money and time’ constraints with Utilizing Consumer Rights. Respondents were unaware about Silk mark standards and their faced negative effect on their consumer rights during covid 19.
Sarita, Monika, Kiran Singh. Knowledge about consumer rights and responsibilities among rural people. International Journal of Multidisciplinary Research and Development, Volume 8, Issue 7, 2021, Pages 114-117