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VOL. 8, ISSUE 4 (2021)
Factors affecting the acceptance of customers to use e-banking services in Vietnam
Authors
Tan Cao Hung, Ai Tran Huu
Abstract
This study is conducted to evaluate the factors affecting the acceptance of customers using e-banking services in Vietnam. By the method of confirmation factor analysis (CFA) and structural equation (SEM0 with a sample of 214 customers using e-banking services at Vietnamese commercial banks, the author has identified the factors). Affects the acceptance of customers to use e-banking services in Vietnam on the basis of the research results, the author proposes solutions to promote the adoption of e-banking services. of customer.
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Pages:20-25
How to cite this article:
Tan Cao Hung, Ai Tran Huu "Factors affecting the acceptance of customers to use e-banking services in Vietnam ". International Journal of Multidisciplinary Research and Development, Vol 8, Issue 4, 2021, Pages 20-25
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