Assessment of senior high school students in the services of hospitality services and food enterprises office (HSFEO)
Hiezl Nymph B Abis, Annie Fritce A Aballe DBM
This study sought to determine the services of the personnel to customers of the Hospitality Services and Food Enterprises Office in Central Mindanao University. Specifically, to assess the level of customer satisfaction on the quality of service of Hospitality Services and Food Enterprises Office in terms of employees’ appearance, attentiveness, the availability of utilities, comfortability of the area, and quality of the food. A total of 50 respondents were involved in a quantitative research. Data were collected by the use of survey questionnaires. Analysis have been done through the use of SPSS software version 21. The results revealed that 60% of the respondents are female while 40% are male. Majority of the respondents were satisfied with the service quality. Hence, the management provide proper training and orientation.
Hiezl Nymph B Abis, Annie Fritce A Aballe DBM. Assessment of senior high school students in the services of hospitality services and food enterprises office (HSFEO). International Journal of Multidisciplinary Research and Development, Volume 7, Issue 12, 2020, Pages 131-136