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VOL. 6, ISSUE 9 (2019)
Development of the E-Learning communication system: chatbots’ impact on the student communication
Authors
Abbas A Issa, Ghadeer R Jaffal
Abstract
The need of conversational agents has become intense with the extensive use of personal machines with the hope to communicate and the need of their makers to provide natural language interfaces (Wilks, 1999). Just as people use language to communicate with each other’s, people also wants to use their language in order to communicate with computers. (Zadrozny, 2000) Zadrozny settled that the best way to help Human Computer Interaction (HCI) is by allowing users to communicate their interest, needs, or questions directly and logically, by talking, typing, and pointing. This was the driver behind the improvement of chatbots. A chatbot system is a software program that collaborates with users through natural language. Distinctive terms have been used for a chatbot such as: machine conversation system, virtual agent, dialogue system, and chatterbot. The purpose of a chatbot system is to simulate a human discussion; the chatbot design incorporates a language model and computational algorithm to imitate unofficial chat communication between a human user and a computer using normal language. Primarily, developers invented and used chatbots for fun, and used easy keyword matching techniques to find a link of a user input, such as ELIZA (Weizenbaum, 1966). Then the growth of texting and natural language researches began to appear (Cliff, 1987), (Wilensky, 1988). With the development of data-mining and machine-learning techniques, advanced decision-making capabilities, ease of understanding of corpora, strong linguistic observations/processing tools principles like XML and its applications, chatbots have become more useful, with many viable applications (Braun, 2003). In this project presents practical chatbot applications in LIU University, viewing that chatbots are establish in daily life, such as help desk tools, regular telephone answering systems, and tools to help in education. As chatbots are being used more and more to communicate it's time to look at how we could use this AI-driven technology in education (Hopkins, 2018).
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Pages:17-21
How to cite this article:
Abbas A Issa, Ghadeer R Jaffal "Development of the E-Learning communication system: chatbots’ impact on the student communication ". International Journal of Multidisciplinary Research and Development, Vol 6, Issue 9, 2019, Pages 17-21
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