This study aims to explore how the standard operating procedures for demotion in two education units are implemented, which are located in different cities, but equally in the same province in Indonesia. This method is a qualitative method with two units’ education from Batu city, Malang and Surabaya. This research techniques used are participant observation, in depth interviews, documentation and triangulation. The results of this study are two educational institutions share a consistent policy on demotion. Two leaders in the education unit have understood the policies made by their respective education providers. However, in its implementation, each of the leaders of the education unit has their own perceptions in communicating the policies of the education providers regarding demotion to their subordinates. Researchers found that in the education unit in Surabaya, subordinates respond in a collegial collective manner to the treatment of leaders of the education unit in implementing demotion policies. Subordinates remain committed to education providers in supporting the achievement of organizational goals. Whereas subordinates in the education unit in Batu City, Malang, did not respond in collective collegial ways.