The impact of leadership model on job satisfaction within SMES in Ndola, Zambia
This study investigated the impact of leadership models with a view to determine if they have a significant relationship on job satisfaction of employees in Small and Medium Enterprises of Ndola, Zambia. A total number of 100 male and female respondents took part in the study. Structured questionnaire format was used for data collection with scales that were developed and designed to measure perceived leadership models on job satisfaction. The study utilized the statistics for data analysis. Specifically, the STATA version 11, computer software was employed for data analysis. From human resource management perspective, in order to increase performance in businesses, there should be improvement of employee job satisfaction. For measuring the employees’ job satisfaction, prior researches emphasized on intrinsic and extrinsic job satisfaction. Leadership model is one of the important factors that have the potential to improve the organizational performance. In this study, four types of leadership models are considered including Autocratic, Supportive, Custodial, and Collegial leadership. It is therefore concluded that there is no one best way to leadership but as situation arises. The study revealed that high consideration and initiating Leadership model will lead to achieving Job satisfaction. However, insufficient education, inability to select qualified workers for the job, low income and job status all affect job satisfaction. It is suggested that mentoring should be used as a means to develop and motivate employees towards entrepreneurship and intrapreneurship in order to achieve organizational sustainability and employee job satisfaction. So the findings of research prove that leadership is an important element which highly influences the organisational performance and in turn affects job satisfaction. Based on the results of this research, it has been recommended which leadership model should be practiced in SMEs to gain satisfied employees. Leaders need to state their views clearly; they need to consider employee capabilities and needs. This could ultimately lead to a better performance and a competitive advantage for the organization.