Assessing the usefulness of employee appraisal as a tool for employee performance improvement in the shipping sector: The Ghanaian context
Michael Kwasi Dzikunu, Emmanuel Sena Gohoho, Ebenezer Teigaga, Timothy Kwami Ayekple
Organizations’ success is attributable to how and what their performance systems are aimed at. The study seeks to find out whether employee appraisal as carried out by companies is worth the time and cost in an African setting where family ties and affiliations play a very important role in social relations, as well as, who gets employed in the face of seemingly high unemployment rates or is it just a formality (Company policy) that needed to be fulfilled just because corporate society has come to embrace employee appraisal. Thus, specifically to find out if there exist any correlation between employee appraisal and productivity in the Maritime Industry in Ghana. The study covers the shore operations subsector of the shipping. Random sampling and purposive sampling techniques is employed in selecting the shipping agencies with high market share and the allied institutions respectively. The research tools are questionnaires and interviews for data collection and inferential statistics adopted for data analysis and interpretations. The study reveals that the practice of an employee performance appraisal in the Ghanaian has an unguaranteed correlation with organization’s performance. Further that appraisal is rather seen as a vindictive tool by managers as results of appraisals are not in most cases communicated to employees. Employees on the other hand see it as a formality. We, the researchers, recommend implementation of “performance appraisal feedback discussion” with the employees in order to inform organizational strategy towards achievement of organizational goals.