Developing SWOT/ TOWS Strategic Matrix for E-government in Lebanon
Hassan Alaaraj, Sallahuddin Hassan
E-government represents an important reform tool mainly with the escalation of ICT in the globe. It improves the public sector through transforming services, promoting economic vitality and enhancing governance. Hence, this paper aims to reveal the opportunities and challenges of e-government in Lebanon through SWOT analysis and TOWS matrix. The paper adopts a combination of analytical and descriptive methods based on analyzing secondary data derived from different statistical reports. The findings show the opportunities that can advance the e-government mainly the efforts and the organizationsí readiness which have been prepared to support the ICT infrastructure in Lebanon. Moreover, the analysis illustrates the challenges facing the sector especially the lack in leadership, trust, awareness, unsecure corruption gaps and political instability in the country. Finally, this study suggests strategies for the successful implementation of e-government in Lebanon through various combinations of the external and internal factors.