Vol. 3, Issue 4 (2016)
An empirical study about how cultural, ethnic and workforce diversity influences on employees in their workplace with special reference to Jebel Ali international hospital in Dubai
Author(s): Dr. A. Kumudha, Raji Jennet
Abstract: Workforce diversity has been identified as one of the strategic capabilities that will add value to the organizations over their competition. As Dubai is one of the most globally competitive countries, it attracts highly skilled and extremely innovative people to work here. Age, gender and ethnicity are the most commonly diversified demographic variables observed among the workforce of many organizations. Thus, the present study focuses on the effect of the workforce diversity in terms of culture, age, gender and ethnicity. If the diversity of the workforce is properly managed, it will provide positive benefits. If not properly managed, it could lead to negative results. A self-administered questionnaire was used to collect the views of employees in a hospital in Dubai. The reliability of the survey was tested by estimating Cronbach’s alpha. The empirical relationship of culture age, gender and ethnicity of the employees with the performance was computed using Software Package for Social Science (SPSS). The analysis reveals that the four variables have a statistically moderate significant impact on the performance of employees.