Work place violence among health personnel in tertiary health care institution of Nepal
Raj Kumar Mehta, Garima Srivastav, Nirmala Neupane Dev Kumar Shah
Violence in the health sector has a significant impact on the efficiency and effectiveness of healthcare providers. The study was carried out to identify the physical and psychological form of violence and to find out the existing specific policies to minimize the violence on the health sector employee. A Descriptive cross-sectional study was carried out in different hospitals of eastern region of Nepal. A total of 100 health personnel were selected by non-probability convenience sampling technique. Data were collected using Workplace Violence in Health Sector Country Case Studies Research Instrument developed by International Council of Nurses (ICN), World Health Organization (WHO), International Labor Organization (ILO) and Public Service International (PSI). Ten percent of the respondents were physically attacked, 40% were verbally abused and 10% were bullied/ mobbed. Forty two respondents reported that specific policies were developed by their employers to control physical work place violence, 30% reported that there were specific policies to prevent verbal abuse and 62% agreed the existence of specific policies to minimize bullying/mobbing in their workplace. This study showed that violence in hospitals is a common and a critical issue that should be minimized by formulating specific policies to provide better quality health service.