Vol. 2, Issue 4 (2015)
The aim of this research is identifying financial performance of Indian hotel industries in India. The study reveals that hotels in India still focus on the use of financial measures as compared to non-financial measures for measuring performance. The study supports the link between hotel performance and BSC measures usage. The expansion of tourism inevitably brings about the development of the hotel industry. Hotels must create effective competitive strategies for survival and use a performance measurement system that meets the requirements of a changing environment. Several studies have been conducted to study the rich tourist potential of the state. However, no research studies are available regarding performance measurement practices adopted by hospitality managers in India for measuring the performance of their establishments Findings suggest that financial practices are adopted by all star category hotel and these are also contributing in increasing business performance.
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