Vol. 2, Issue 11 (2015)
M-Government adoption and diffusion: A case study of sultanate of Oman
Author(s): Muatasim Anwar Ahmed Al Salmi
Abstract: This paper reviews mobile government (m-Government or m-Gov.) adoption and diffusion factors in one of the developing countries which is Sultanate of Oman. M-Gov. is viewed as a new class of e-Government or e-Gov. applications and it refer to any transaction via mobile technologies, such as laptops, smart phones or personal digital assistants (PDAs) with the most significant features of mobility and portability. The mobile technologies ubiquitous dimension provides means of accessing services anywhere, anytime and on the move. Thus, advanced wireless interface technologies especially in Information and Communication Technologies (ICT). The paper examines previous literatures and illustrate different obstacles faces the adoption and diffusion of m-Gov. Furthermore, drawing the distinction between technical and non-technical barriers. Then ICT sector and the current available m-Gov. initiatives in Oman setting up the mobile different services and aimed to understand the key factors to adoption and diffusion of these services through SWOT analysis and TOWS matrix.